Before you get in touch
Many questions are answered here — from choosing the right EGG to delivery and warranty.
Choosing the right Big Green Egg
Choosing the right Big Green Egg depends on how many people you cook for, the space you have available, and how you plan to use your EGG over time.
We help customers compare sizes, understand cooking capacity, and think through future needs such as entertaining, accessories, or modular outdoor kitchens. If you’re unsure, explore our Find your EGG guide or connect with a local expert to get personalised advice.
Accessories & compatibility
Not all accessories fit all Big Green Egg sizes.
We strongly recommend checking compatibility before purchasing accessories, especially items such as convEGGtors, EGGspanders, grates, and modular components. To explore compatible options, browse all accessories filtered by EGG size, or contact us if you’d like help confirming the right fit.
If you already own an EGG, let us know the model and size so we can advise accurately.
Cooking courses & workshops
We work with certified chefs and partners across Switzerland to offer Big Green Egg cooking courses and experiences.
Courses vary in format — from demonstrations to hands-on sessions — and are designed for different skill levels. Full details, including location, duration, and what’s included, are available on our Big Green Egg cooking courses.
If you’re unsure which course is right for you, we’re happy to help you choose.
Warranty, spare parts & after-sales support
Big Green Egg ceramic components are covered by a lifetime warranty, provided the EGG is registered and used according to guidelines.
Spare parts are available long-term, allowing you to replace only what’s needed rather than the entire unit. This is a core part of Big Green Egg’s durability philosophy.
For warranty claims, replacement parts, or after-sales questions, our team will guide you through the process and coordinate locally.
Corporate or professional enquiries
We work with architects, landscapers, hospitality professionals, chefs, and corporate clients across Switzerland.
Whether you’re planning an outdoor kitchen project, equipping a restaurant, organising an event, or exploring partnership opportunities, please get in touch via the contact page with details of your project. The appropriate expert from our network will respond.
OFFICIAL DISTRIBUTOR
Contact our Swiss team
Vertriebsbüro
Deutsche Strasse 5
7000 Chur
+41 81 250 64 12
shop@greenegg.ch
ONE STANDARD. LOCAL EXPERTISE. NATIONWIDE SUPPORT
Find a local Big Green Egg expert
Big Green Egg Switzerland works with a carefully selected network of official partners across the country. They advise on EGG selection, delivery, installation and cooking techniques.




