Shipping policy

Shipping & Delivery in Switzerland

We deliver throughout Switzerland. Shipping costs and delivery options depend on the products in your order and are calculated at checkout.

Shipping rates

• Orders under CHF 200 → CHF 20.–
• Orders of CHF 200 or more → Free shipping

Fragile ceramic spare parts cannot be shipped by post. These items are delivered on a pallet for CHF 90.–.

Delivery of EGGs

Choose your preferred delivery option at checkout.

Standard Curbside Delivery — Free of charge

Your Big Green Egg is delivered to the curbside in its original factory packaging. You are responsible for assembling your EGG and base.

For curbside delivery with prior notification, please allow 5–14 days.

Full-Service Delivery & Installation — From CHF 300

We deliver your Big Green Egg fully assembled and install it on your terrace or in your garden. Our team positions the EGG and base in their final location, ready for use.

If requested and time allows, we are pleased to guide you through lighting your EGG for the first time.

Full-service delivery pricing by EGG size:

• Mini, MiniMax, Small, Medium & Large → CHF 300
• XLarge & 2XL → CHF 350

The delivery and installation date is arranged separately.

Delivery times

Standard shipping typically takes 3–10 days.

Our weekly shipment in Switzerland has an order cutoff of Tuesday at midday. Orders received before this cutoff are generally delivered on Thursday or Friday of the same week. Orders received after the cutoff are generally delivered on Thursday or Friday of the following week.

Curbside delivery with prior notification typically takes 5–14 days.

These delivery times are estimates rather than guaranteed delivery dates.